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CATEGORIZED SUPPORT ISSUES

Software Installation Support 1161
Hardware Support 5
Pre-Sales Questions 571
Request a Quote 10
Customer Service, Returns and Refunds 21



Important Issues
 System Requirements 2104
 OEM vs Retail 1797
 OEM Windows XP Pro 1722
 Mystery Hardware arrived with my purchase - Whats it for? 1340
 win. xp pro oem pn id e85-04148 1255
 I lost installing key or code number 1238
 Validation Incomplete: Online Validation Failure with Windows XP 1150
 Email Licenses 1137
 What is DSP? I want to buy Office 2003 Basic S/P1 1053
 Cheap Software - License 1024
 Is the Windows XP Home Edition software that you sell, will Microsoft provide support for it? 1023
 norton 2005 oem 1017
 Windows Server 2003 difference between R2 and R2a ? 969
 Windows 98 to XP Home with SP2 938
 Corel Paint Shop X OEM Version - Can it be upgraded? 932
 Norton Internet Security 2005, Full OEM, INT-Version 913
 cost to buy additional licenses for Small Business Server Standard 2003 software 908
 Adobe Acrobat 7 Professional Upgrade Question 900
 Uninstalling Symantec Antivirus 2002 so I can install my new OEM Version 897
 My Webcam won't work with Service Pack 2 on Windows XP 892
 International shipping 828
 winfax pro 10.3 807
 Trend Micro Internet Security 2006 Retail - 776
 Microsoft Office 2003 OEM License, move to a new machine? 773
 XP Home to XP Pro 767
 WordPerfect Office X3 installation 763
 Do you take amex? 744
 Which Windows XP Pro upgrade to purchase 730
 Same serial number on 4 seperate WordPerfect 12 OEM disks 712
 Antivirus for Windows XP Pro x64 Edition 710
 5 user/device licenses 708
 International Shipping 708
 Difference between Symantec AV 10 International Edition and USA Edition 702
 SQL Server 2000 Standard 1-Processor, Unlimited CAL 697
 Norton Internet Security or Norton Personal Firewall starts in disabled mode 696
 the corel 12 standard package that is OEM, please explain if this includes a CD key? 694
 How does MS open licensing work? 688
 WinFax Pro 10.03 can work with sever 2003 686
 Symantec Licensing Renewal 670
 Adobe Premier Pro 1.5 and Premier 7.0 PRO 660
 Symantec Antivirus SMB 10.0 - Additional Licenses 642
 internation user buy software 631
 Nero 7 Premium Edtion Full oem Version for Windows 631
 apple software 629
 Office 2003 Licensing for a very small business 625
 WinDVD 5 Full oem CD Version 618
 my webcam is no longer working 617
 Windows Server 2003 x64 615
 Rebate question on Quickbooks 2005 and 2006 597
 Will Xp Pro UPGRADE Edition upgrade Windows 2000 PRO? 595
 Will Windows XP Home Edition OEM activate or are keys already used 592
 Upgrade from Smart Suite 97 to 9.8.1? 589
 XP PRO 587
 Adobe Student Version 583
 Difference Between WinXP Software 578
 Micro trend PC-cillin support 578
 Licensing Info for Terminal Server 2003 5-Client user license? 575
 Windows server 2000, Windows server 2003 - Terminal Server Cals 573
 where do I get rebate forms 570
 Adobe Acrobat Student-Teacher vs. Full Retail Box 570
 Mulitple computer use of MS Works Suite 2006 568
 move XP Pro to new computer if old fails? 568
 Word Perfect Office X3 - non working serial number for OEM disk 567
 I am interested in upgrading from Roxio 5. 563
 Microsoft Works Suite 2006 Full Retail Box 561
 registration of software purchased from you 561
 How does somebody in Ghana pay for items ordered from your shop 559
 I have a problem trying to purchase Windows 2003 Server 558
 Which Dragon Voice transcription program is best? 557
 MSDN Pro Win32 All Languages Lic/SA Pack- Renewal Subscription 556
 what is oem verision for nero 555
 norton internet security upgrade version can renew my subscribtion 548
 What Mac Os is required and what min, computer I have Imac G3 233mz 288mb OS 10.2.8 548
 Multiple item shipping 545
 Licence 544
 where do I download the fax viewer for winfax pro 10.0 542
 Is the corel print house 2000 software new or used 541
 MS SBS 2003 Terminal Server Licensing 541
 xp 64 dual boot? 540
 Microsoft office that will work with works 2000 537
 MS SBS 2003 STD Retail 536
 Upgrading from office XP small business to office 2003 small business 534
 Where is Ghost 10 rebate coupon? 533
 USA version outside USA 533
 Corel PSP-X Is full retail version still OEM? 532
 Upgrading from norton internet security 2005 to 2006 installation 532
 Co-use of Quicken Rental Software and Quicken or Quickbooks 531
 How Many years of maintenance included with BrightStor ARCserve 11.5 Client Agent Full Retail Box 530
 installing new xp professional program 527
 What does omnipage 15 do? Is it Nuance version of adobe acrobat 525
 wordperfect office X3 key codes and registration issue 524
 AutoSketch 521
 Rebate 520
 Will Works 8.0 support files for Works 6.0 519
 Norton AntiVirus 2006 for $12.50 ending 8/23/96 519
 Easy Media Creator 7.0 Basic Full oem DVD Version 518
 Am I eligible for upgrade? I have expired Universal subscription... (DVD''''s by the way) 515
 nortoninternetsecurity 515
 Norton Internet Security 2006 Full OEM (1 512
 AutoCad LT 2006 upgrade AE compatability with AutoCad LT 2004 510
 Symantec Antivirus Enterprise 10.1 40 license upgrade 509
 Visual Studio 2005 with MSDN Step-Up to Team Suite 3-year 509
 Trend Micro firewall problem 508
 Trend Micro Install 505
 do you used pay/pal 505
 MS Media Center Product Key Doesn''''t work 504
 Premiere Elements 2.0 502
 Rebate Link Doesn''''t Work 502
 Is there a similar site for Macs? 502
 Does Quicken Premier Home and Business 2006 have inventory capabilities? 502
 do you ship to australia&what are likely charges? 501
 Corel WordPerfect Office 12 OEM licensed for Dell PCs only? 500
 Confirmation on contents of Photoshop CS2 Full Retail Box 495
 Can I Download McAfee Security Suite 2006today? 495
 MS OFFICE 2003 upgrade eligibility on new PC purchase with 60 day trial 489
 MSDN Visual Studio Pro + Active Directory? 488
 Windows XP Pro licensing for small office 488
 Can I purchase a 2nd license with 487
 can I download microsoft excel? 486
 Backup Exec 9.1 Library Expansion Option 485
 Windows XP for Gateway Computers 485
 Does the webcam also have a microphone? 485
 Can I purchase Norton 2006 & D/L to use immediately? 485
 Will a new win (XP Home) disk repair my system? I lost my origonal disk. 484
 Scanning multiple pages 484
 best price for 1000 pieces of norton antivirus 2006 482
 Will Word Perfect Office 2000 work on Windows Xp home 481
 payroll tax withheld updates or do i have to buy new every year? 478
 Windows XP OEM with VISA Upgrade Certificate 478
 Which Windows 2003 Small Business Server R2 (standard edition) to buy? 477
 Difference between SKU TMCSMM25 and TMCSM52Y 476
 for norton internet securiy 2006 what does Full OEM 1-pack mean 476
 norton antivirus 475
 why do i need 5 user version, rather than 1 user version copied 5 times 475
 invalid product key 474
 Windows XP Pro oem SP2b with VISTA Upgrade Coupon.....Which Vista Version???? 473
 "Retail" Trend Micro AV sent without box or CD Key 473
 Microsoft Office 471
 Exchange Svr 2003 English OLP NL 470
 how does the vista upgrade coupon work 468
 Norton Internet Security 466
 does norton system works include winfax? 462
 Need drivers for this webcam 462
 Can you sell XP Pro Open Licenses to customers (me) in the UK 462
 Trend Internet Security 2006 & 2007 offer 461
 Filemaker server 8.5 Advanced 460
 Interested in Symanted Antivirus but not sure what comes with it.......just the license? 459
 Didn''''t receive license file from Symantec for SAV SMB 10.1 455
 does corel print house 2000 run on windows xp 455
 looking for an easy softwear program for a 1st time user to keep my farming financial records on 454
 Meaning of Full retail box 453
 upgrade to Win XP Pro 453
 Symantec Licensing Question 451
 what are the different windows xp pro oem versions? I don''t know which one to buy. 450
 Install Win XP as an upgrade to Win 98 449
 Windows XP Pro for several computers 448
 XP Pro Mfgr Part #MSXP22UR 447
 OEM version software restrictions? 447
 Windows Vista Upgrade 446
 Have Exchange 2003 Enterprise Server Software and need 50 CALs 446
 Symantec AntiVirus SAV 10.1 (5-User) Full USA Retail Box 444
 Install MS office 2002 or 2003 on my computer 444
 I can''''t edit my account information 444
 75 buisness plan one down load give account details 441
 licensing with retail version of sql server 2005 441
 Will ACT version 2005 work with Windows XP Professional 2002? 440
 multiple computers 440
 WinXP Pro oem w/ Vista upgrade coupon 437
 Windows XP Pro oem SP2b 437
 Will the Windows XP Professional software validate authentic on microsoft website? 437
 Installation Microsoft Office Pro XP w/ Publisher 437
 Norton Internet Security 2007 436
 Can this program be installed into 4 different computers. 435
 panda software length of license 435
 OEM hardware with MCE 2005 434
 proshot 120d same as quickcam 4000 433
 Free Upgrade Download from Trend Micro to PC-cillin 2007 with the purchase of 2006. 433
 May I try Easy Media Creator Ver. 7 before I buy? 432
 WinDVD HDD playback 431
 Need info on XP Pro OEM 431
 Acrobat 7.0 Professional Full Retail Box Version 430
 Microsoft Money 2007 Home & Business - where is the $30 mail-in Rebate form? 429
 Trend Micro Internet Security 2006 - 2007 428
 windows xp 64-bit drivers for webcam proshot 120d 427
 Compatability with Office 2000 426
 When you buy XP Pro w/ Vista coupon, how much does the Vista cost with the coupon? 425
 Norton 2007 OEM instalation 424
 Is Quickbooks Pro 2007 compatible with Windows 2003 Terminal Server? 424
 WordPerfect Office X3 OEM - Ships bundled with free qualifying hardware. What does this mean? 422
 norton ghost 421
 Do you have financing available for qualified individuals? 420
 What''''s the difference in the XP home version, other than cost? 420
 Plan to purchase 10 Licenses. How to add licenses after purchase of the 10-24 User License 420
 Multi-user license 419
 Microsoft Windows XP Home OEM Service pack 2 419
 Multi License for Trend software 419
 MUST BE INSTALLED ON A MEDIA PC? 417
 Norton Internet Security 417
 cant uninstole Norton product even with use of norton dawnloaded tool 416
 Need to determine if I purchased software from you 416
 what does OLP NL mean? 416
 PhotoShop CS2 version 9.0 Upgrade for Windows 415
 trend 2006 /2007 upgrade 414
 Windows XP Pro w/Vista upgrade 414
 Vista Upgrade Coupon 413
 Symantec AV Corporate 413
 no product key number 412
 excel 412
 Manager 412
 XP Pro x64 OS is incapatable with Norton Internet Security 2007. What can I do? 411
 2007 coupon with Office 2003 410
 export notes history activities from act2000 to act 2005 404
 reAct Sage Contact Mgt Sys: 403
 Upgrading to Norton AV 2006 while running Norton Utilities 2005 402
 Scanner compatibility 401
 Norton will not install 401
 Authorized to install MS Access on how many computers ? 401
 XP pro upgrade 401
 quickbooks Premier warehousing multi user availability? 400
 upgrade to flash 8 pro? 400
 order 180801 not received 397
 Adobe CS2 additional license 396
 AutoCAD LT 2007 Full Retail Box Version is multilanguage?? 395
 can i put windows media edition on my computer that currently is running windows xp? 394
 2006 vs 2007 394
 Office Pro 2003 with invalid product key 393
 What is the vista upgrade? 393
 Can I download textiles and textures into my renderings? 392
 ms vista 391
 Recover deleted files 391
 Windows XP pro 391
 Total price for Adobe After Effects 7 Pro to the Czech Republic 388
 Studio 8 version 387
 What is the difference between WSSXCSP7 and WSSXCSP9 besides price? 387
 Vista Upgrade coupon 386
 Trend Micro 386
 International Postage to Australia for SystemWorks Premier 2006 Full Retail Box Plus $20.00 rebate 386
 I want to download PC cillan 385
 Contribute 3 MLP full Retail for Windows 385
 Word Perfect OEM purchase 383
 Vista Differance. 382
 what difference between Olp & Oem Software 381
 Nero 7 Ultra Edition Software 381
 Does your windows xp home edition listed for $89.00 have a certificate for authenticity? 381
 XP to Vista Upgrade 380
 My Norton Internet Security 2007 won''''t install 379
 Product description is different from advertized product 379
 Version of XP to buy to get free upgrade to Vista Ultimate 378
 multiple comp.''''s one license? 377
 Microsoft Project 376
 Is PhotoShop Elements not usable in Macintosh OS X?