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My Webcam won't work with Service Pack 2 on Windows XP
ID: 2 Category: Software Installation Support Status: Closed Views: 975


Question:

Hey,

I bought your Webcam for my Desktop, the Generics model ProShot 120d, your part number - 9612390403

It won't work because the drivers are duff. Do you have the proper drivers?

Peter.



Solution:


Hey Peter,
Sorry about this. It's a problem that occurered when MS released SP2. Many SP1 drivers, for reasons unknown to us, ceased to function. But as requested, we have the updated drivers for you to download.

Choose the windows xp folder and then follow the instructions in that folder. Once you have gone through the add new hardware process in windows, you will need to restart your machine, then you can use your messenger software (MSN/AOL/YAHOO) to test the camera.



Submitted: 6/15/2005


Modified: 6/16/2005 6:09:00 PM


Related Issues:
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