Question:
I purchased Microsoft Office v. X for Mac but my hard drive crashed I now I cannot open it with the key code or password
Solution:
We apologise, but we do not record and keep copies of customers software license keys as they are an integral part of the software that would require unpacking and duplicating the codes, which is an illegal infraction of microsoft's licensing agreement. If you contact Microsoft with the information they require, which can be obtained from the packaging and CD you recieved, they will be able to grant you a new key on the basis of the information you submitted when you registered the software with them. As you have purchased a full retail box version, you are entitled to full technical assistance from MS, who can be reached at 888 652 2342 ( Their retail activation hotline)
[--- UPDATED: 10/3/2005 4:50:12 PM BY AGENT: Help Desk ---]
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